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The Car People
3994 Dickerson Pike
Nashville, TN 37207
36.2770335 -86.7520405
4.10/5.00 average rating
20 reviews
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  Willie 10/25/2018
The Van was repaired the first time and in one day.
  Crystal 08/19/2018
All stars all around. Very friendly, professional , will complete whatever job it is as soon as they can. Highly recommend, I trust no one but these great people to work on my car.
  Carolyn 08/16/2018
Great service! Very pleasant company to work with.
  Dwight 08/09/2018
My work was pretty fast and timely. I appreciate the precision taken with my automobile.
  Frank 08/09/2018
  Kimberly 08/02/2018
  Corey 07/13/2018
  Karen 07/12/2018
I had a great experience. I was told the work I needed would take about 2 hours, and they completed it in about an hour. Everyone is kind and courteous. I love them !
  Zena 06/02/2018
  Jacob 02/08/2018
The Car People have a commitment to service that is frankly amazing. I've followed them to their new location and will always go to them for anything with my car.
  Patrick 02/08/2018
Geoff is the dude!
  Darrel 01/04/2018
I visited The Car People and received excellent service. It was timely and I went without an appointment! I would suggest to anyone, "take your car to them. Five star rating in my book! Darrell Caldwell
  Kelly 11/16/2017
  Shelia 08/17/2017
  Latoya 08/17/2017
I have always been pleased with my service. However, I was supposed to get an evaluation along with my oil change. I didn't get it.
  Daniel 10/20/2018
The service was fast and everyone was friendly, but a few days after the service my battery died and had to be replaced. I checked the report Geoff gave me, and it showed that the battery was healthy which goes against my experience a few days later and what the AAA guy's battery test. I was pretty disappointed that the battery issue wasn't found.
Shop Comment
Daniel, Our sincerest apologies for your recent vehicle issue. We attempt to ensure accuracy with every visit and only recommend items that definitely require attention. At the time your battery was tested, we found it healthy or we would have proactively recommended you replace it during your visit. The Car People regularly stock batteries for convenience in situations where customers may have a need. The unpredictability of vehicles at times, justifies why repair shops like us exist. What can be functional one day, may not work another day. We absolutely value your business and commit to continue to provide you thorough service, going forward. Please feel free to call us with any further questions or concerns.
  Steve 02/08/2018
The front customer provider clerk was really helpful, and seemed to care to fix cars at a decent price. Good personality though. I was disappointed with the test performed on the car. Just looking at the car and not performing any test; is something that I have done at home. What I was charged for and to not fully answer any questions I had about my car is not what I was expecting; on the outside looking in. The estimates were high both on labor and parts. The part quote was close to three times and market price. I did like the role of customer care and best interest. So I figure two stars is good to go; on my encounter with the Car People.
  Brendan 12/20/2018
  Tyrone 10/26/2018
I had my vehicle towed to the Dickerson road shop because my truck would not start so I had them take a look at it for 2 days there diagnostic showed that it was a starter and fuel filter that I needed and that it would cost me $1,300 to fix vehicle towed back to my house I had a mechanic come to my house to do a diagnostic on it and it wasn't the fuel pump or the fuel filter it was the fuse box panel that was bad for the fuel pump so I ordered a new fuse panel from eBay for $150 and my mechanic installed it for $80 so I would say shop around do your research before you take your vehicle to the car people on Dickerson Road cuz they will bust you in the head and they have a chance
Shop Comment
Tyrone, We apologize for your recent experience with The Car People. We work to be as thorough as possible performing diagnostic testing and stand behind our assessment. Based on your feedback, there appears to be slight confusion as to what was actually recommended on the vehicle. However, The Car People are more than willing to discuss your dissatisfaction with the diagnostic tests performed and what was actually recommended to repair your Expedition.
  Donald 08/18/2017
paid 113.oo for diagnostics for my frontier. Said it could be bad speedommeter or wire didnt say which. No good advice but trade in. Didnt want to work on it and track down the problem. My reciept was not detailed and explained nothing, Just said for services. Didnt even explain diagnostic result ??? Not very professional.
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3994 Dickerson Pike
Nashville, TN 37207
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